A recent Microsoft outage had a minimal impact on Macau’s daily operations, including its three gaming operators. Despite the disruptions, customer-facing services remained uninterrupted.
Minimal Disruption Reported:
The Judiciary Police (PJ) in Macau confirmed that the effects of the Microsoft outage were “relatively limited and manageable.” Although eight critical infrastructures experienced varying degrees of impact, including one cash remittance company, the disruption was controlled effectively.
Impact on Gaming Operators:
Three gaming operators reported that the outage affected their offices and computers but did not disrupt gaming machines and tables. This ensured that customer-facing services continued seamlessly, maintaining a smooth gaming experience for patrons.
Judiciary Police Response:
Macau’s Judiciary Police highlighted that the cyber security centre is actively monitoring the situation. They are committed to enhancing communication and coordination with relevant departments and institutions to manage such incidents effectively.
Economic Outlook:
In a recent analysis by Morgan Stanley, it is forecasted that Macau’s second quarter will see a decline in both industry mass gross gaming revenue (GGR) and corporate EBITDA post-COVID-19 reopening. This slowdown is attributed to an illegal money exchange crackdown and weaker macroeconomic conditions leading to reduced consumption and slower retail sales in China.
Positive Future Projections:
Despite the current challenges, analysts remain optimistic about the future. They predict that the combined EBITDA margins for Macau’s six largest gaming concessionaires will strengthen from June onwards, suggesting a positive outlook for the gaming industry.
